Verhoef Training, Inc.

P.O.Box 1515, West Caldwell, NJ 07006
Phone:(800)631-0410 Fax:(973)403-3468



WebSphere MQ Debugging




SUMMARY:   This course teaches the problem determination and debugging skills required by WebSphere MQ administrators on non z/OS platforms (Windows, Unix etc.) required to resolve day-to-day problems.

AUDIENCE:   Technical personnel such as systems administrators, operations analysts, operators and anyone else who may be responsible for providing day-to-day support of WebSphere MQ on non z/OS platforms.

PREREQUISITES:   Students are expected to be already quite familiar with WebSphere MQ, and will have attended MQ15 and/or MQ30 or gained the equivalent knowledge

DURATION:   3 Days

COURSE CONTENT:  
  1. Problem Determination Introduction
    • WebSphere MQ Architecture
    • PD terminology
    • Formal PD procedures
    • Categorising problems
  2. Debugging Output and Tools
    • WebSphere MQ error logs
    • WebSphere MQ FFST
    • Operating system diagnostic
    • output
    • WebSphere MQ logs
    • The dead letter queue
    • The dead letter queue handler
    • WebSphere MQ commands
    • WebSphere for Windows
    • MQ Explorer
    • WebSphere for Windows
    • MQ Services
    • WebSphere MQ events
    • WebSphere MQ tracing
  3. System Related Problems
    • Typical system related problems
    • Typical queue related problems
    • Logging
    • Buffers
    • Backup and recovery
    • Staring and stopping queue
    • managers
    • Migration
  4. Intercommunications
    • Why distributed ?
    • Review of the components
    • Channel types
    • Channel states
    • Channel status
    • Starting and stopping channels
    • Channel failures at startup
    • Channel failures during
    • operation
    • Keeping channels running
    • In doubt channels
    • Channel performance
    • Remote administration
  5. Security
    • Security mechanisms
    • Enabling / disabling security
    • Access control
    • Setmqaut
    • Client security
    • Application oriented security
    • Channel security
    • Security exits
    • SSL overview
    • Implementing SSL in
    • WebSphere MQ
  6. Transaction Related Problems
    • Terminology and concepts
    • Syncpoint vs No_Syncpoint
    • Single phase commit
    • Dual phase commit
    • Rollback
    • Poisoned messages
    • In doubt units of work
    • the WebSphere MQ log
  7. Triggering Problems
    • Triggering review
    • IBM supplied trigger monitors
    • Triggering checklist
    • Triggering at depth
    • Triggering and the DLQ
    • Triggering and units of work
  8. Application Related Problems
    • Queue depth problems
    • Message expiry
    • Dynamic queues
    • Missing messages
    • Report messages
    • Data conversion
JP/04

© 2007 Verhoef Training, Inc.