AUDIENCE:   This course is aimed at those who manage, install and maintain Small Business Servers. DURATION:   5 Days APPROACH:   The course is instructor-led with practical exercises where appropriate. OBJECTIVES:   At the end of the course, those attending will be able to: • Install and Configure SBS 2003 • Secure the Server and Clients • Develop maintenance and monitoring routines for the server • Manage and Secure Exchange • Manage and Secure the Company and other Web Sites • Manage and Maintain SQL Server COURSE CONTENT:   SBS2003 Overview SBS Technologies The Growth and Maturing of SBS Small Business Server Limitations Versions SBS 2003 Installation Planning a New SBS Installation Best Practice: Protecting the Network Private IP Address Ranges Planning Storage Layout Installing SBS 2003 SP1 on a New Server Installing Small Business Server SBS Configuration Configuring the Installation Troubleshooting Installation Issues SBS 2003 Networking DNS, DHCP, and Active Directory Integration Configuring DNS for the Internal Network Configuring DNS to Resolve Public Internet Addresses Configuring DHCP for the Internal Network Troubleshooting DNS, DHCP, and Active Directory Issues Internet Information Services IIS and Small Business Server Configuring the Default Websites Configuring Additional Websites Publishing Secure Sites on the Internet Troubleshooting IIS Issues Routing and Remote Access Service, VPN, and Firewalls Routing and Remote Access Service Basics RRAS Firewall Remote Access Basics Configuring Remote Access Troubleshooting Routing and Remote Access Issues Terminal Services Terminal Services Operating Modes Connecting to and Shadowing the Server Console Installing and Configuring the Terminal Server Managing Terminal Servers Troubleshooting Terminal Service Issues Security Server Security Physical Security File-Level Security Share-Level Security Password Security Troubleshooting Security Issues Workstation Security Windows XP Service Pack 2 Local Administrator Access for Users Antivirus Tools Antispyware Tools The Managed Network Let's Not Forget About Office The Educated End User and Security Review Process Protecting Data from the Inside Troubleshooting Workstation Security Exchange Client Connectivity Using Outlook NTFS Partitions Outlook Web Access Outlook Mobile Access (OMA) Using ActiveSync Troubleshooting Client Connectivity Exchange Management Default Mailbox Management Configuration Junk Mail and Viruses Microsoft Connector for POP3 Mailboxes Receiving Mail with Multiple Domains Troubleshooting Exchange Management Issues Exchange Disaster Recovery Understanding the Exchange Database Structure Understanding Exchange Backup Methods and Requirements Recovering Exchange Databases from Backup Repairing a Damaged Exchange Database Recovering a 16GB Mail Database Troubleshooting Exchange Disaster Recovery Issues Web Technologies SharePoint and the Companyweb Site Windows SharePoint Services Companyweb Implementation for SBS Customizing the Companyweb Interface Full SQL Server Creating New Sites in SharePoint Backing Up and Restoring SharePoint Data Extending Companyweb with FrontPage Working with Multiple Languages in SharePoint Remote Web Workplace Overview of the Remote Web Workplace Interface Using Remote Web Workplace RWW Behind the Scenes Customizing Remote Web Workplace Troubleshooting Remote Web Workplace Client Connectivity Users and Computers Managing Users in SBS 2003 Managing Computers in SBS 2003 Troubleshooting User and Computer Issues Administration and Management Backing Up Small Business Server Backup Issues SBS Backup Wizard NTBackup Third-Party Backup Tools Disaster Recovery with SBS Backup Tools Troubleshooting Backup Issues Monitoring and Reporting To Monitor, or Not to Monitor? Types of Report and Alert Configuring and Using Monitoring and Alerts Troubleshooting Monitoring and Alerts Issues Group Policy Overview of Group Policy Group Policy Management Console Group Policy Modeling and Results Default SBS Group Policy Objects Creating/Modifying SBS Group Policy Objects Troubleshooting Group Policy Managing Workstations Through Group Policy Why Manage Workstations? Folder Redirection and Offline Files Managing Workstation Access Other Group Policy Uses Troubleshooting Group Policy Issues Security Patches and Hotfixes The Composition of a Patch and the Notification Process The Patch Testing and Risk Analysis Process Resources for Security Patches and Vulnerabilities Implementing WSUS with SBS WSUS on OEM Systems Troubleshooting Security Patch Issues Premium Technologies Internet Security and Acceleration Server 2004 Basics ISA Firewall Appliances Free Resources for ISA Learning New Features in ISA 2004 Policy Ordering ISA Concepts Internet Security and Acceleration Server Administration Managing ISA Wireless Network Security Modifying ISA Opening a Port Creating New Firewall Policy Rules Direct Access Required = Nonconforming Website Add SSL Tunnel Ports Nonstandard SSL Ports Allowing FTP Upload and Download to External Servers Troubleshooting JS/08