SUMMARY:   This course teaches the problem determination and debugging skills required by WebSphere MQ administrators on non z/OS platforms (Windows, Unix etc.) required to resolve day-to-day problems. AUDIENCE:   Technical personnel such as systems administrators, operations analysts, operators and anyone else who may be responsible for providing day-to-day support of WebSphere MQ on non z/OS platforms. PREREQUISITES:   Students are expected to be already quite familiar with WebSphere MQ, and will have attended MQ15 and/or MQ30 or gained the equivalent knowledge DURATION:   3 Days COURSE CONTENT:   Problem Determination Introduction WebSphere MQ Architecture PD terminology Formal PD procedures Categorising problems Debugging Output and Tools WebSphere MQ error logs WebSphere MQ FFST Operating system diagnostic output WebSphere MQ logs The dead letter queue The dead letter queue handler WebSphere MQ commands WebSphere for Windows MQ Explorer WebSphere for Windows MQ Services WebSphere MQ events WebSphere MQ tracing System Related Problems Typical system related problems Typical queue related problems Logging Buffers Backup and recovery Staring and stopping queue managers Migration Intercommunications Why distributed ? Review of the components Channel types Channel states Channel status Starting and stopping channels Channel failures at startup Channel failures during operation Keeping channels running In doubt channels Channel performance Remote administration Security Security mechanisms Enabling / disabling security Access control Setmqaut Client security Application oriented security Channel security Security exits SSL overview Implementing SSL in WebSphere MQ Transaction Related Problems Terminology and concepts Syncpoint vs No_Syncpoint Single phase commit Dual phase commit Rollback Poisoned messages In doubt units of work the WebSphere MQ log Triggering Problems Triggering review IBM supplied trigger monitors Triggering checklist Triggering at depth Triggering and the DLQ Triggering and units of work Application Related Problems Queue depth problems Message expiry Dynamic queues Missing messages Report messages Data conversion JP/04