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z/OS JUMP START FOR TECHNICAL SUPPORT STAFF




SUMMARY:   This class provides students with the comprehensive practical knowledge, in the skills and tools, required to understand and work with the z/OS environment. The class provides the fundamental foundation of knowledge needed to support applications and components hosted on the z/OS platform. The class will also benefit students who work on other platforms that interact with z/OS.

Extensive hands on exercises allow the student to reinforce their understanding of the theoretical knowledge that is central to the class.

AUDIENCE:   This course will be of interest to anyone working or interacting with IBM (or third party) products in the z/OS, CICS, Database, Network or related application areas.

PREREQUISITES:   No previous z/OS experience is required. However some exposure to the z/OS environment or at least another IT platform would be useful.

DURATION:   5 Days

OBJECTIVES:  

  • Describe the system initialization processes of the z/OS operating system
  • State the differences between an address space, data space, and hiperspace
  • Describe the process of translating a virtual address to a real address
  • Explain the difference between paging and swapping
  • Describe the z/OS work units (TCB and SRB)
  • Describe z/OS dispatching, interrupt processing, supervisor calls, cross memory services, and serialization
  • Describe the purpose of the Job Entry Subsystem (JES)
  • Understand job flow through the z/OS environment
  • Describe the allocation process for the data sets in the z/OS environment
  • Understand how Input/Output (I/O) requests are processed in the z/OS environment
  • Describe how workload management is accomplished in a z/OS environment
  • Explain the z/OS recovery processes and list the available problem determination tools
  • Describe z/OS storage management concepts
  • Describe the UNIX System Services functions provided in the z/OS environment
  • Create a high-level plan for the installation and configuration of z/OS

COURSE CONTENT:  
  1. z/OS Overview
    • Explain the differences between z/OS base elements and optional features
    • Describe the types of services that z/OS provides
    • Identify the server solutions included in z/OS
    • Describe some of the benefits of having these solutions integrated in z/OS
  2. Storage management
    • Explain z/OS virtual storage concepts
    • Describe the different common and private storage areas in an address space
    • Describe the virtual to real address translation process (DAT)
    • Describe the differences between address spaces, data spaces, and hiperspaces
    • Differentiate between paging and swapping
    • Describe the purpose of a coupling facility
    • Define the three types of coupling facility structures, LIST, LOCK and CACHE
    • Explain the purpose of Cross-system Extended Services (XES)
  3. Managing work
    • Describe how z/OS tasks and service requests are created
    • List the program search order within z/OS
    • Explain how and why z/OS dispatches a task
    • Illustrate interrupt processing
    • Identify supervisor calls
    • Explain inter address space communication
    • Describe how z/OS serializes the usage of critical resources
    • Briefly describe UNIX System Services and file systems
  4. I/O processing
    • Define the function of Central Storage, CPU, Channel Sub-System, Channel Path, Switch, Control Unit and I/O device
    • Describe the HCD process for defining an I/O configuration
    • Describe the flow of an I/O operation through the hardware and software components of a z/Series server
  5. Data management
    • Describe the catalog process used to locate data sets
    • Describe the roles and interactions of the Volume Table Of Contents (VTOC), index VTOC, and VSAM Volume Data Set (VVDS) in managing the datasets and free space on a DASD volume
    • Understand the steps that z/OS uses to allocate data sets in both System Managed Storage (SMS) and non-SMS environments \
    • Understand the functions provided by the different DFSMS components
  6. Job management and flow
    • State the purpose of JES2
    • State the purpose of the spool and checkpoint data sets
    • Understand the multi-access spool environment
    • Describe the methods used to establish a job in the system
    • Define job output class and output processing priority
    • Explain the purpose of the Subsystem Interface (SSI)
  7. Initial program load (IPL) and system initialization
    • Explain the purpose of the system initialization
    • Define the role of the NUCLEUS, PARMLIB and other critical datasets in system initialization
    • Describe the purpose of the SYSRES and IODF volumes
    • Describe the purpose of some of the system address spaces created during the system initialization process
  8. Recovery and Termination Management
    • Describe the purpose of the Recovery Termination Manager (RTM)
    • Describe the purpose of recovery management support
    • Describe the various problem analysis dumps and traces produced by z/OS and use the available analysis tools
  9. Installing and configuring
    • Differentiate between the ServerPac and CBPDO deliverables
    • Describe a ServerPac installation of z/OS
    • Describe a CBPDO installation of z/OS
    • Describe z/OS Managed System Infrastructure for Set up (MSYS for set up)
  10. Communication
    • Differentiate between VTAM/SNA and TCP/IP networking protocols
    • List some of the possibilities for interconnecting different network structures
    • Describe some of the characteristics of a VTAM/SNA network
    • Describe some of the characteristics of a TCP/IP network
    • Explain how Internet Protocol (IP) addresses are used
    • Recognize the TCP/IP applications provided by the z/OS Communications Server
    • Explain the purpose and function of the Open Systems Adapter (OSA)
  11. Security in z/OS
    • Explain the authorized program facility APF
    • Explain the difference between authorization and authentication
    • Understand the role and structure of RACF
    • Describe a digital certificate from a Certificate Authority (CA), and its purpose
    • Describe the Lightweight Directory Access Protocol (LDAP)
    • Describe Network Authentication Services
HW/08

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