SUMMARY:   This 5 day course provides an overview of the American Society for Quality Certified Six Sigma Green Belt exam. The Six Sigma body of knowledge and the “DMAIC” phases are covered to an extent to sufficiently prepare participants to complete the American Society for Quality Certified Six Sigma Green Belt exam. AUDIENCE:   This course is intended for people activity involved in Six Sigma projects who are interested in achieving certification at the “Green Belt” level. PREREQUISITES:   General knowledge of Six Sigma. DURATION:   5 days. APPROACH:   Participative lecture and case study based group activities. OBJECTIVES:   Understand the requirements for the American Society for Quality Certified Six Sigma Green Belt credential Understand and prepare the American Society for Quality certification application form Introduce and review the structure and contents of the American Society for Quality Certified Six Sigma Green Belt exam Demonstrate application of Six Sigma methodology using case studies showing how real organizations have achieved value through Six Sigma implementation Learn the history of Six Sigma Understand the “DMAIC” phases, and all of the tools available and how to employ the tools during each phase COURSE CONTENT:   Introduction Objectives Presentation of case study History of Six Sigma Six Sigma terms Six Sigma Certifications Certifications and certification providers American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) Requirements for the CSSGB The CSSGB certification application Define Phase Voice of the customer Project charters Process mapping Stakeholder identification Initiating Six Sigma projects Case study Measure Types and definition of measurement Rolled throughput yield Statistics Probability and it’s application Confidence intervals Variance Data collection techniques Visual presentation of measurements Six Sigma and quantification Case study Analyze Type of analysis Pareto Failure modes and effects analysis Ishikawa 5 Whys Statistical testing Hypothesis testing Measurement systems analysis Case study Improve Selecting improvements Developing improvements Implementing improvements Error proofing processes Correlation and regression techniques Analysis of variance Design of experiments Randomized blocks Full factorial experiments Case study Control Planning for control Control charts Managing according to process Statistical process control Project selection Case study Conclusion Completing the ASQ CSSGB certification application Creating a study plan Test expectations Test strategies MS/08