SUMMARY:   This class provides a comprehensive introduction to project management software development concepts. This is the course to take for IT Professionals who can only take a single course in project management. The course content and presentation are consistent with the Project Management Body of Knowledge (or "PMBOK" established by the Project Management Institute). This course does not focus on the PMBOK or the Project Management Professional (PMP) certification. However, it addresses those same concepts within the unique context of today's challenging IT software development projects. AUDIENCE:   The course is aimed at business and IT people who are managing software development projects or playing key roles within them. This workshop is designed for project managers, team members and stakeholders who desire to increase their project management skills and apply a standards-based approach to project management. It focuses on IT projects but not just on IT people: it shows business and IT people how they should and need to work together to manage and perform projects. PREREQUISITES:   Experience working on projects in an IT environment. No previous project management experience required. DURATION:   5 Days APPROACH:   Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities, team exercises, case study analysis and group discussion. OBJECTIVES:   Apply a Development Methodology to Their Projects Initiate a Project Plan Project Work Develop Project Schedules, Cost Estimates and Budgets Plan Project Quality, Staffing and Communications Analyze Project Risks Plan Project Procurement Execute Project Work Monitor and Control Project Work Monitor and Control Project Schedule and Costs Monitor and Control Project Quality, Staffing and Communications Monitor and Control Project Risks and Contracts Monitor and Control Change Close the Project COURSE CONTENT:   Project Initiation: Discovery and Analysis Identify the Stakeholders Involved in the Project Strategizing Communication Methods throughout the Project Creating a Project Concept Definition The Business Case Defining Business and Functional Requirements Define Technical Requirements Strategic and Operational Relevance Assessing Project Feasibility Perform Risk Assessment Software Development Life Cycle Models and Methodologies Examining Different Life Cycle Models Understanding a Phased Delivery Model Rapid Application Development (RAD) UML Techniques (Overview) Agile Software Development New Trends in Software Development Key Events and Deliverables in Each Stage Understanding ITIL ITIL Overview as it Relates to Software Development Project Initiation: Estimating Construct a Formal Estimate Create Time Estimates Create Cost Estimates Confidence in Estimating Estimating Techniques Flow Chart Time Estimates Flow Chart Project Initiation: Framing the Project Managing Change Writing the Scope Statement Writing the Project Charter Writing a Statement of Work Project Planning: Laying the Foundation Setting Expectations for the Planning Process Creating an Overall Project Plan Decomposing a Work Breakdown Structure Creating a Network Diagram Identify and Analyze the Critical Path Creating Project Schedules Creating Project Budgets Project Planning: Developing the Plan Develop a Resource Management Plan Develop a Risk Management Plan Develop a Quality Management Plan Develop a Change Management Plan Develop Project Metrics Develop an Operational Transfer Plan Develop a Communication Plan Compile a Comprehensive Project Plan Project Planning: Managing Risk Analyzing Project Risk Differing Risk Models Contingency Planning Project Planning: Building the Team Role of the Project Manager Accountability and Responsibility Assemble the Project Team Building and Supporting the Team Team Commitment and Communication Techniques Developing the Team Motivation Techniques Delegation Techniques Negotiating Techniques Conflict Resolution Techniques Team Problem-Solving Techniques Project Execution: Monitoring and Managing Day-to-Day Project Tracking Measuring Progress with Milestones Monitor the Project Iteratively Calculate Earned Value Execute Schedule Updates Execute Budget Updates Managing the Critical Path Using Gantt Charts and Network Diagrams Managing the Project Team Managing Vendors Project Control: Managing Chaos Warning Signs Your Project is in Trouble Analyzing Control Techniques Defect Detection and Prevention Mitigating Scope Creep Managing Variances Project Closure: Tying Up Loose Ends Managing Documentation Managing the Operational Transfer Plan Write Project Closure Report Obtain Final, Formal Sign-off Document Lessons Learned Managing Administrative Closure Change and Issue Management Process The Need for Control of Change to Requirements How to Manage Changes and Issues Business Control of Project Changes Action Planning Participants determine how to apply the techniques to their own projects AM/06